Hello Mac Users

First I would like to thank all of you for downloading version 1.0 of our blogs widget. We currently have 1400+ downloads, and this goes to show that the Citrix community has indeed a large number of Mac users.

I also would like to thank those users who sent us their feedback, this version of the widget is here because of you, so keep sending your feedback and comments.

 Meet the Citrix Blogs Widget

 Version 1.0:

• The latest 30 Citrix Blog posts
• Adjust view from Full to Summary
• Collaborate with your comments
• Open posts on Safari or Firefox
• Spotlight Search (Instant search)
• Push updates (no refresh required)
• Watch blogged videos
• Check for updates
• Send feedback

 Version 1.2:

• Widget Resizing
• Bug Fixes

Requirements:

• Mac OS X 10.4 or greater

Download:

Citrix Blogs Widget

Citrix Online is going to host a series of three training webinars on GoToAssist Express, register to attend one of the following:

Tuesday, July 15 at 11 AM PDT
Click here to register

Wednesday, July 23 at 4 PM PDT
Click here to register

Thursday, July 31 at 9 AM PDT
Click here to register

During each of these Webinars, they will hold a drawing for a pocket camcorder, here are the details:
- 5.0 Megapixel Video Pocket Camcorder Value: $175
- DXG-567V HD
- 1280 x 720 Video Pocket Camcorder
- Flip USB Connector

Citrix Online is releasing updated versions of its popular GoToMeeting and GoToWebinar conferencing software with complete support for the Mac, and integrated VOIP and telephone audio capability.

Due to the sharp increase in Mac use among customers, Citrix Online decided the "time was right" to create OS X-native versions of both programs.

Kineon Walker, Citrix Online Product Marketing Manager said in an interview with MacNN that our main customers – smaller businesses – have been more willing to embrace the Mac than larger firms that have huge investments in other computing platforms. Although earlier versions of GoToMeeting and GoToWebinar allowed Mac users to participate in conferences, the new editions allow them host meetings and have the same features as their Windows counterparts.

The integration of VOIP and audio eliminates a major hassle for conferences where some users connect via the Web, while others dial in over traditional telephone lines. Until now, conference moderators had to come up with a way to patch both sets of users together, usually by trying to hold a telephone while using a computer headset at the same time. Kineon says that feature and others are part of a strategy to make both products simple to use, especially for smaller companies with limited IT budgets.

GoToMeeting is designed for smaller conferences and impromptu meetings while GoToWebinar supports presentations to audiences of up to 1000 people. Users can present information, demonstrate products or conduct training using Keynote, PowerPoint, text documents, pictures and other material. Although the company does not directly support it, Citrix says many users also use video in their presentations. GoToWebinar includes tools that allow presenters to monitor the audience, gather feedback and even help determine which participants are paying attention.

Web conferencing software is growing in popularity as business travel costs continue to rise. The product is also useful for "virtual companies" with telecommuting employees scattered across a wide area, and for schools that use the technology for online classes.

Citrix Online is continuing this popular free beta until later this year. However, beta users have asked Citrix how GoToAssist Express will be priced once the free beta ends.

After the free beta, GoToAssist Express will be priced as follows:
•Monthly Plan: $69 per month
•Annual Plan: $660 per year (Save 20% off the Monthly Plan!)
•Day Pass: $9.95 per 24-hour period

Plus, everyone (including beta testers) will be eligible for a 30-day free trial.

Beta users will receive a 30% discount - that's $48 a month or $462 a year.

Again, GoToAssist Express is still absolutely free for now, and these prices will not apply until the official launch of GoToAssist Express later this year. Citrix will give plenty of advance notice to users before ending the beta.

All plans will include:
•Unlimited product usage
•One-click session entry and remote diagnostics
•Live Chat and file transfer
•Session reporting (tracks billable hours)
•24/7 support and unlimited product upgrades

Monthly and Annual Plans will include the ability to set up Unattended Support on an unlimited number of client computers. Day Passes do not include Unattended Support capability.

If you have any questions you can also contact the GoToAssist Express team on: 1-888-521-0542 or customercare@gotoassistexpress.com

In the mean time check out: GoToAssistExpress.com and sign-up for the free beta.

cheers,
Gus

From: blog.gotoassist.com

Here is a video of Nat Kunes, Product Manager for GoToAssist Express, doing a product demo. If you would like to learn more about individual features, you can sign up for one of our GoToWebinar trainings - we usually send out email invites two weeks ahead of time.

If you would like to comment on this post, please log in to the Beta Forum at forums.gotoassist.com.

If you don't know, GoToAssist is Citrix's web-hosted solution for Remote Support and as they are getting ready to release the express version of the product, they have invited everyone to join their beta program.

Beta testers will get unlimited free use of GoToAssist Express Beta in exchange for tracking bugs, making feature requests and sharing their opinions on the product.I have taken a few screenshots to let you drool all over them...  

Now pick up your jaw off the floor and create an account to start using it today!

Sign-up here: https://express.gotoassist.com/

On a site note, I found out that the guys from GoToAssist have a slick blog separate from the official Citrix community site.  

Check it out: http://blog.gotoassist.com/

regards,
Gus Pinto - Technology Evangelist
Microsoft MVP | Gus.Pinto@citrix.com